Privacy Policy

Last updated: 18 August 2026. This notice explains how Release Canvas Hub collects and uses personal data when you use releasecanvashub.digital or engage us for release impact measurement after version updates.

Data controller

Release Canvas Hub, Jalan Ampang Satu 27/20A, Seksyen 27,Shah Alam,Selangor,40000,Malaysia. Email: info@releasecanvashub.digital. Phone: +6062842098.

Data we collect

• Contact details you submit (name, email, message content, preferred assessment, release window notes)
• Technical logs such as IP address, browser type, and pages viewed when analytics cookies are accepted
• Engagement materials you share (release notes, analytics exports) under separate confidentiality expectations

Purposes

We use personal data to respond to enquiries, deliver assessments, issue invoices, improve site clarity, and meet legal obligations. We do not sell personal data.

Legal bases

Where Malaysian personal data protection principles apply, we rely on your consent for optional cookies, contractual necessity for paid engagements, and legitimate interests in operating a professional practice and securing our website.

Retention

Enquiry messages are kept up to twenty-four months unless a longer engagement relationship continues. Contract and invoice records are retained for seven years. Analytics cookie identifiers, when enabled, are retained according to the periods in our cookies policy.

Sharing

We may use processors for email hosting, document storage, and optional analytics. Processors are bound to handle data only on our instructions. We may disclose information when required by Malaysian authorities.

International transfers

Some processors may store data outside Malaysia. When that occurs, we take reasonable steps to ensure appropriate safeguards consistent with applicable law.

Your rights

You may request access, correction, or limitation of processing of your personal data, and you may withdraw cookie consent at any time via browser controls and by clearing the stored consent key. Contact us at the email above. You may also lodge a complaint with the relevant Malaysian authority.

Children

Our services are directed to professional adults. We do not knowingly collect data from children.